Terms & Conditions
Lullaby Care Collective
Effective Date: January 1, 2026
By using our services, website, forms, or communication systems, including text messaging, you agree to the following Terms & Conditions.
Services
Lullaby Care Collective provides postpartum, newborn, and wellness support services, including but not limited to night nursing, postpartum doula support, consultations, and wellness services. Services are not a substitute for emergency medical care.
Communication & Text Messaging
By providing your phone number and opting in, you consent to receive text messages related to:
Appointment scheduling and reminders
Service coordination and follow-ups
Relevant care and wellness information
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchase or service.
Client Responsibility
Clients agree to provide accurate and complete information and to notify us of any relevant changes that may impact care or services.
Limitation of Liability
Lullaby Care Collective is not liable for any indirect, incidental, or consequential damages arising from the use of our services or communications, to the fullest extent permitted by law.
Privacy
Your use of our services is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms & Conditions, contact:
Lullaby Care Collective
Privacy Policy
Lullaby Care Collective
Effective Date: January 1, 2026
Lullaby Care Collective (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through our website, services, forms, and text messaging communications.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Due date or baby’s age
Zip code
Service preferences
Any information you voluntarily provide through forms, phone calls, or text messages
How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide postpartum, newborn, and wellness services
Communicate via phone, email, or text message
Send service-related updates, reminders, and care coordination messages
Improve our services and client experience
Text Messaging
If you opt in to receive text messages, we may send you service-related messages such as reminders, follow-ups, care coordination, and relevant wellness information. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
Information Sharing
We do not sell or rent your personal information. We may share information only:
With service providers assisting in operations (e.g., scheduling or communication tools)
When required by law
To protect the rights, safety, or property of Lullaby Care Collective or others
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Lullaby Care Collective
470.231.8694